13 Reviews
William Ewing
We are absolutely delighted with the work that Brockville Wood Products completed in our pre World War I home !
It was done in two stages , firstly refinishing the first floor including the original pine floor , and a red oak overlay in the living room and dining room, as well as patching a former hearth . Secondly ,the second floor (4 bed rooms) was replaced with Wickham solid red oak flooring which matched the finish perfectly. Finally the stairs were sanded and refinished to tie the project together .
BWP handled the moving of large pieces, we packed the small personal items , and for the most part we did not have to leave the house .
The Wickham product is outstanding with the edges and ends fitting tightly together and the finish is consistent throughout . We are very pleased .
The two hearths required pieces of custom white pine baseboard to be milled and they match the vintage baseboards perfectly .
We were so pleased with the first stage of the project that we asked Dale to proceed immediately to do he second floor, rather than waiting between the stages. Dale kept us well informed at to when each operation was to be done and guided us in the selection of appropriate materials .Each was separately invoiced and we worked with Lyne who carefully applied the payments.
We retired some years ago and moved in immediately . There has been considerable owner responsible work involved in packaging belongings. If the floors could have been done before moving in ,it would be much easier for all , but in our case it was not possible. We are sorry to have put it off for so long as the new floors have made a terrific difference in our enjoyment of the house.
Dale and Lyne led us effectively through the process and we would highly recommend them. THANKS
Helen and Bill
Mike & Mary
We wanted to have our staircase and landing redone so we stopped in at Brockville Wood Products for suggestions, as we really did not know what we wanted. Dale showed us samples and gave us a couple of glossy booklets to bring home. We still did not know what we wanted so Dale offered to come to the house to see what we had, give us some suggestions and take measurements.
Dale was very patient and there was never any pressure to order anything. Finally we decided to go with something waterproof and chose the Torlys Smart Tread/Riser vinyl kit. We decided to keep the stringers and caps as is but with a fresh coat of clear finish applied. We were given a quote for the job and then we agreed to the installation date.
When the day arrived, Dale introduced his installer Shawn. We found him to be efficient and very particular to our needs, with attention to detail. He recoated the stringers and caps like we wanted, but when he came the next day we had changed our minds and wanted them painted instead. No problem... he wanted us to be happy with the finished job, we were glad that we had made this change.
When the job was finished we asked Dale to make a couple of minor changes. Changes were made and we were satisfied. Again, their concern was the customer being happy with the final outcome, and we are.
We would also like to mention Lyne. Our dealings with her were pleasant, both on the phone and in the office. We found her to be professional and personable with a good sense of humor.
We would definitely deal with Dale and Brockville Wood Products for any future needs.
Thank you Dale, Lyne, Shawn !!!
Mike & Mary
Holly Harden
Dr Aron Burke & Associates
We were extremely happy with our custom trim that Dale made and installed. We are in an older building with uneven floors and walls and he made sure that everything looked great and lined up perfectly with the existing baseboard. You can tell he takes pride in his work and makes sure that the job is done right. Thank you very much!
Rob
We recently had the flooring in our whole house and the stair railing redone by Dale at Brockville Wood Products and his crews. We are so pleased with the work that was completed on time. It has exceeded our expectations, and we are getting compliments from family and friends. Thank you for everyone’s hard work, and it was a pleasure to work with you all!
Rob and Stephanie
Brockville
Erik Berry
MIRAGE Hardwood Flooring
Brockville wood products is an excellent family owned business, Dale and Lyne are very caring and honest entrepreneurs. They go to great lengths to ensure their customers are given the right knowledge, and provided solutions that fit the needs of the project and the budget. They have been a trusted business partner of our Mirage hardwood flooring brand for many years and we look forward to continue working alongside them in the Brockville area and surrounding regions.
Rick Glover
Dale is very meticulous and aims to ensure your project is completed perfectly.
Thanks Dale for a job well done.
Nancy Hamilton
Home owner
Dale and his team did a wonderful job with our new staircase and hardwood floor installation. Very prompt with getting back to us with the quote and reasonably priced. Looks amazing! Highly recommend!
Jolene Hopwood
This week I had three railing units as well as handrails installed in my home. It has taken 18 years for this project to happen. I simply loved my open space comprising the kitchen, dining, and living room areas and did not want to introduce clutter. There comes a time when you realize you have tempted fate long enough and I was hopeful that Dale Murphy from Brockville Woodworking could help me accept the inevitable. We decided that high quality glass panels as well as six stainless steel posts would pick up on the hardware features of the kitchen cupboards, and the railings would match the wood in the cupboards. The final result was simply stunning. I still find myself hanging out in the kitchen just admiring the simple beauty of it all and what I thought would be an intrusion is an enhancement into the open area beyond. Dale was ever patient and he knew his product very well. His quote was clearly presented and included all the information required and in an attractive format. Being a cautious individual I was impressed that he brought his installer for a visit and together they decided there would be no problems to contend with on the day of installation. Although Marc-Andree, his son, would be the one scheduled to do the work on the railings it was clear that there was a seamless transaction and that their measurements were exact. Moreover, it was a pleasure to witness Marc-Andree's fine skills as well as his consideration and cheeriness he brings to the job. Applause! Applause! for an outstanding project. I will be most happy to recommend Brockville Wood Products and Dale Murphy , as well as his installation team to anyone who requires a letter of reference.
With appreciation,
Jolene Hopwood
Nancy H.
We had our stairs resurfaced, railings replaced and had hardwood floors installed in the upstairs hallway and master bedroom. It turned out so good it exceeded our expectations. The stairs in particular are absolutely gorgeous! The people at BWP were friendly and professional and provided a timely and reasonable quote . The installers were also very friendly and professional and the work was completed in a timely fashion. We could not be happier with the way this project worked out and we would not hesitate to hire Brockville Wood Products again.
Nadia Rigutto
Dale and Team did an amazing job at my house. They removed carpet, tiles, prepped floors, installed luxury vinyl in two bedrooms and in powder room as well as beautiful top of the line hardwood throughout most of the 1 st floor including on the staircase, balcony and all the railing. STUNNING is the only word to describe this masterpiece!
I appreciated the positive experience in using Brockville Wood Products for their convenience and quality.
Zalina Sultan-Khan
Home owner
Just want to say Brockville Wood Product and owner Dale Murphy really impressed me. The work that they did for me was remarkable and very professional ly done. The service and his employees were also very professional and excellent in their work ethics. Thank you, I will definitely work with you again in the future!
Zalina Sultan-Khan
Homeowner
Brockville wood products, owner Mr Dale Murphy, has impressed me with his ability and professionalism in both his quality of workmanship and his work ethics. I am very pleased and will definitely work with him in the future. Thank you very much!
Ben Field
Big Waters Building and Design
Dale and his team at Brockville Wood Products did a tremendous job on one of our projects on Charleston Lake. We had numerous meetings with our clients and Dale to look at various products that he offers at his store. BWP supplied and installed all of the hardwood flooring, interior Douglas Fir doors and exterior doors. He also supplied us with the balusters for a Timber Frame staircase. Dale and his team helped solve any issues that arose during the course of the project. We could not be any happier with the products that he supplied and the execution of the installation of those products. Look forward to working with him and his team again!